Diagnosis
Organizational diagnosis is a systematic process that seeks to evaluate the current state of an
organization in terms of its structures, processes, culture, communication and performance.
This analysis allows us to identify strengths and weaknesses, as well as areas of opportunity to
improve the general functioning of the company.
Phases of organizational diagnosis:
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Information collection: Relevant data are collected through interviews, surveys, direct
observation, document analysis and other methods.
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Information analysis: Information is interpreted to identify patterns, recurring problems and
areas that require improvement.
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Problem identification: Based on the analysis, the root causes of the problems that affect
organizational performance are identified.
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Proposed solutions: Strategies are designed to address the problems detected and take
advantage of opportunities for improvement.
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Implementation and monitoring: After the implementation of the solutions, it is essential to
carry out continuous monitoring to ensure that the changes generate the expected results.
Keys aspect that are evaluated:
- Organizational culture: Norms, values and attitudes that prevail in the organization.
- Organizational structure: Division of roles, hierarchies and communication flows.
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Processes and procedures: Efficiency of internal processes and compliance with established
procedures.
- Organizational climate: Employee satisfaction and motivation.
- Leadership and decision making: Leadership styles and their impact on the team.